Privacy Policy – FUNDES

1. Personal Data We Collect

FUNDES may collect the following categories of personal data:

• Identification data: Full name, organization, and position.
• Contact data: Email address, phone number, and country of residence.
• Professional data: Sector, type of organization, and interests related to programs or initiatives.
• Browsing data: IP address, device type, browser, and pages visited on the website.
• Voluntarily provided data: Information submitted through contact forms, program registrations, subscriptions, or content downloads.

2. Purposes of Data Processing

Personal data will be used to:

• Respond to information requests.
• Manage participation in FUNDES programs, initiatives, or projects.
• Establish contact with partners, companies, and organizations.
• Send institutional information, reports, events, or relevant content.
• Improve user experience on the website.
• Generate statistical and impact analyses, in aggregated form where possible.
• Comply with legal and regulatory obligations.

3. Use of Cookies and Similar Technologies

The FUNDES website uses cookies to analyze browsing behavior, optimize site performance, and personalize the user experience.

Users may disable cookies through their browser settings.

4. Transfer of Personal Data

FUNDES may share personal data with technology providers, such as hosting services, analytics, CRM, or mailing platforms, as well as with strategic partners and allies involved in programs or projects, when necessary and under confidentiality agreements.

Data may also be shared with competent authorities when required by law.

Under no circumstances does FUNDES sell personal data.

5. International Data Transfers

Due to FUNDES’ international operations, personal data may be transferred, stored, and processed in other countries where FUNDES or its providers operate.

FUNDES ensures that all international data transfers are carried out under strict security and confidentiality standards, applying appropriate technical, organizational, and contractual measures to protect information at all times.

These measures are aimed at preventing unauthorized access, loss, alteration, or improper disclosure, ensuring that personal data is processed in accordance with international best practices and applicable data protection regulations.

Likewise, FUNDES ensures that its providers and third parties involved in data processing comply with equivalent protection standards, safeguarding data subjects’ privacy in all operations.

6. Protection of Personal Data

FUNDES implements administrative, technical, and physical security measures to protect personal data against damage, loss, alteration, destruction, or unauthorized access.

7. Data Subject Rights

In accordance with Costa Rican legislation, you have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request the deletion of your data.
• Object to the processing of your data in certain cases.
• Revoke consent granted for data processing.

To exercise these rights, you may contact:

To process your request, you must attach a copy of your identification and clearly specify the data to be corrected.

FUNDES has a period of 5 business days to make the requested changes once the email is received.

8. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes described or in accordance with applicable legal provisions in Costa Rica.

9. Changes to the Privacy Policy

FUNDES reserves the right to modify this Privacy Policy at any time. Updates will be published on the website.

10. Consent

By using this website, you agree to the terms of this Privacy Policy.

11. Supervisory Authority

If you believe that your right to personal data protection has been violated, you may file a complaint with the Costa Rican Data Protection Authority (PRODHAB).